{"id":3,"date":"2024-09-06T00:23:20","date_gmt":"2024-09-06T00:23:20","guid":{"rendered":"https:\/\/srtravel.vn\/?page_id=3"},"modified":"2026-05-12T10:28:30","modified_gmt":"2026-05-12T10:28:30","slug":"chinh-sach-bao-mat","status":"publish","type":"page","link":"https:\/\/srtravel.vn\/?page_id=3","title":{"rendered":"Ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>C\u00d4NG TY C\u1ed4 PH\u1ea6N SRTRAVEL INTERNATIONAL<\/strong><\/h2>\n\n\n\n<p>Ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt n\u00e0y c\u1ee7a C\u00f4ng ty C\u1ed5 ph\u1ea7n Srtravel International (\u201cSrtravel\u201d, \u201cch\u00fang t\u00f4i\u201d) n\u00eau r\u00f5 c\u00e1ch th\u1ee9c ch\u00fang t\u00f4i thu th\u1eadp, s\u1eed d\u1ee5ng, l\u01b0u tr\u1eef v\u00e0 b\u1ea3o v\u1ec7 th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a kh\u00e1ch h\u00e0ng khi truy c\u1eadp website, s\u1eed d\u1ee5ng c\u00e1c \u1ee9ng d\u1ee5ng tr\u00ean n\u1ec1n t\u1ea3ng m\u1ea1ng x\u00e3 h\u1ed9i (bao g\u1ed3m Facebook Messenger Chatbot) v\u00e0 c\u00e1c d\u1ecbch v\u1ee5 do Srtravel cung c\u1ea5p.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. T\u1ed5ng quan v\u1ec1 ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt<\/h2>\n\n\n\n<p>Srtravel cam k\u1ebft b\u1ea3o v\u1ec7 quy\u1ec1n ri\u00eang t\u01b0 c\u1ee7a ng\u01b0\u1eddi d\u00f9ng (\u201cKh\u00e1ch h\u00e0ng\u201d). Vi\u1ec7c b\u1ea1n s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 ho\u1eb7c t\u01b0\u01a1ng t\u00e1c v\u1edbi Chatbot c\u1ee7a ch\u00fang t\u00f4i \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c b\u1ea1n ch\u1ea5p thu\u1eadn c\u00e1c \u0111i\u1ec1u kho\u1ea3n trong ch\u00ednh s\u00e1ch n\u00e0y.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. M\u1ee5c \u0111\u00edch thu th\u1eadp th\u00f4ng tin<\/h2>\n\n\n\n<p>Th\u00f4ng tin \u0111\u01b0\u1ee3c thu th\u1eadp nh\u1eb1m:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng:<\/strong> Gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc t\u1ef1 \u0111\u1ed9ng qua Chatbot, x\u00e1c nh\u1eadn \u0111\u1eb7t tour, g\u1eedi th\u00f4ng b\u00e1o l\u1ecbch tr\u00ecnh.<\/li>\n\n\n\n<li><strong>C\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m:<\/strong> Cung c\u1ea5p th\u00f4ng tin du l\u1ecbch ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee7a t\u1eebng kh\u00e1ch h\u00e0ng.<\/li>\n\n\n\n<li><strong>Tu\u00e2n th\u1ee7 ph\u00e1p l\u00fd:<\/strong> \u0110\u00e1p \u1ee9ng c\u00e1c y\u00eau c\u1ea7u t\u1eeb c\u01a1 quan ch\u1ee9c n\u0103ng ho\u1eb7c n\u1ec1n t\u1ea3ng \u0111\u1ed1i t\u00e1c (Meta).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Ph\u1ea1m vi thu th\u1eadp th\u00f4ng tin<\/h2>\n\n\n\n<p>Ch\u00fang t\u00f4i thu th\u1eadp c\u00e1c lo\u1ea1i th\u00f4ng tin sau:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Th\u00f4ng tin \u0111\u1ecbnh danh:<\/strong> H\u1ecd t\u00ean, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, email, \u0111\u1ecba ch\u1ec9.<\/li>\n\n\n\n<li><strong>Th\u00f4ng tin t\u1eeb N\u1ec1n t\u1ea3ng Facebook (Facebook Platform Data):<\/strong> Khi b\u1ea1n t\u01b0\u01a1ng t\u00e1c qua Messenger, ch\u00fang t\u00f4i c\u00f3 th\u1ec3 thu th\u1eadp ID ng\u01b0\u1eddi d\u00f9ng (PSID), t\u00ean c\u00f4ng khai, \u1ea3nh \u0111\u1ea1i di\u1ec7n v\u00e0 c\u00e1c th\u00f4ng tin b\u1ea1n ch\u1ee7 \u0111\u1ed9ng cung c\u1ea5p trong h\u1ed9i tho\u1ea1i.<\/li>\n\n\n\n<li><strong>D\u1eef li\u1ec7u k\u1ef9 thu\u1eadt:<\/strong> \u0110\u1ecba ch\u1ec9 IP, lo\u1ea1i tr\u00ecnh duy\u1ec7t, l\u1ecbch s\u1eed t\u01b0\u01a1ng t\u00e1c.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Ph\u01b0\u01a1ng th\u1ee9c thu th\u1eadp th\u00f4ng tin<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Tr\u1ef1c ti\u1ebfp:<\/strong> Qua bi\u1ec3u m\u1eabu, email ho\u1eb7c cu\u1ed9c g\u1ecdi.<\/li>\n\n\n\n<li><strong>T\u1ef1 \u0111\u1ed9ng:<\/strong> Th\u00f4ng qua Cookie tr\u00ean website v\u00e0 API c\u1ee7a Facebook Messenger khi b\u1ea1n nh\u1eafn tin cho Fanpage c\u1ee7a ch\u00fang t\u00f4i.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5. Ph\u1ea1m vi s\u1eed d\u1ee5ng v\u00e0 Chia s\u1ebb th\u00f4ng tin<\/h2>\n\n\n\n<p>Srtravel s\u1eed d\u1ee5ng th\u00f4ng tin \u0111\u1ec3 ho\u00e0n thi\u1ec7n d\u1ecbch v\u1ee5 v\u00e0 h\u1ed7 tr\u1ee3 giao d\u1ecbch. Ch\u00fang t\u00f4i <strong>kh\u00f4ng b\u00e1n<\/strong> d\u1eef li\u1ec7u cho b\u00ean th\u1ee9 ba. Th\u00f4ng tin ch\u1ec9 \u0111\u01b0\u1ee3c chia s\u1ebb khi:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0110\u01b0\u1ee3c kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd.<\/li>\n\n\n\n<li>Cung c\u1ea5p cho \u0111\u1ed1i t\u00e1c v\u1eadn h\u00e0nh (h\u00e3ng bay, kh\u00e1ch s\u1ea1n) \u0111\u1ec3 th\u1ef1c hi\u1ec7n d\u1ecbch v\u1ee5.<\/li>\n\n\n\n<li>Y\u00eau c\u1ea7u ph\u00e1p l\u00fd t\u1eeb c\u01a1 quan nh\u00e0 n\u01b0\u1edbc.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. \u0110\u1ed1i t\u01b0\u1ee3ng \u0111\u01b0\u1ee3c ti\u1ebfp c\u1eadn th\u00f4ng tin<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nh\u00e2n vi\u00ean qu\u1ea3n tr\u1ecb h\u1ec7 th\u1ed1ng c\u1ee7a Srtravel.<\/li>\n\n\n\n<li>C\u00e1c \u0111\u01a1n v\u1ecb cung c\u1ea5p d\u1ecbch v\u1ee5 h\u1ea1 t\u1ea7ng c\u00f4ng ngh\u1ec7 (l\u01b0u tr\u1eef d\u1eef li\u1ec7u) cam k\u1ebft b\u1ea3o m\u1eadt.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. Th\u1eddi gian l\u01b0u tr\u1eef v\u00e0 B\u1ea3o m\u1eadt<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>L\u01b0u tr\u1eef:<\/strong> Th\u00f4ng tin \u0111\u01b0\u1ee3c l\u01b0u gi\u1eef cho \u0111\u1ebfn khi m\u1ee5c \u0111\u00edch thu th\u1eadp ho\u00e0n t\u1ea5t ho\u1eb7c khi ng\u01b0\u1eddi d\u00f9ng y\u00eau c\u1ea7u x\u00f3a.<\/li>\n\n\n\n<li><strong>B\u1ea3o m\u1eadt:<\/strong> Ch\u00fang t\u00f4i \u00e1p d\u1ee5ng c\u00e1c bi\u1ec7n ph\u00e1p m\u00e3 h\u00f3a v\u00e0 t\u01b0\u1eddng l\u1eeda \u0111\u1ec3 b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u. Tuy nhi\u00ean, ch\u00fang t\u00f4i khuy\u1ebfn c\u00e1o ng\u01b0\u1eddi d\u00f9ng t\u1ef1 b\u1ea3o m\u1eadt t\u00e0i kho\u1ea3n Facebook c\u00e1 nh\u00e2n.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"xoadulieu\">8. Quy\u1ec1n l\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 Y\u00eau c\u1ea7u x\u00f3a d\u1eef li\u1ec7u (Data Deletion)<\/h2>\n\n\n\n<p>Kh\u00e1ch h\u00e0ng c\u00f3 to\u00e0n quy\u1ec1n \u0111\u1ed1i v\u1edbi d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Quy\u1ec1n truy c\u1eadp v\u00e0 ch\u1ec9nh s\u1eeda:<\/strong> Xem v\u00e0 thay \u0111\u1ed5i th\u00f4ng tin \u0111\u00e3 cung c\u1ea5p.<\/li>\n\n\n\n<li><strong>Quy\u1ec1n r\u00fat l\u1ea1i s\u1ef1 \u0111\u1ed3ng \u00fd:<\/strong> B\u1ea1n c\u00f3 th\u1ec3 ng\u1eebng t\u01b0\u01a1ng t\u00e1c v\u1edbi Chatbot b\u1ea5t c\u1ee9 l\u00fac n\u00e0o.<\/li>\n\n\n\n<li><strong>Y\u00eau c\u1ea7u x\u00f3a d\u1eef li\u1ec7u (\u0110\u1eb7c bi\u1ec7t cho Facebook App):<\/strong> > Theo quy \u0111\u1ecbnh c\u1ee7a Facebook, n\u1ebfu b\u1ea1n mu\u1ed1n x\u00f3a c\u00e1c ho\u1ea1t \u0111\u1ed9ng ho\u1eb7c d\u1eef li\u1ec7u c\u00e1 nh\u00e2n li\u00ean quan \u0111\u1ebfn \u1ee9ng d\u1ee5ng Chatbot c\u1ee7a ch\u00fang t\u00f4i, b\u1ea1n c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n theo c\u00e1c c\u00e1ch sau:\n<ol start=\"1\" class=\"wp-block-list\">\n<li>G\u1eedi email y\u00eau c\u1ea7u t\u1edbi: <strong>info@srtravel.vn<\/strong> v\u1edbi ti\u00eau \u0111\u1ec1 &#8220;Y\u00eau c\u1ea7u x\u00f3a d\u1eef li\u1ec7u c\u00e1 nh\u00e2n&#8221;.<\/li>\n\n\n\n<li>Truy c\u1eadp v\u00e0o m\u1ee5c <strong>C\u00e0i \u0111\u1eb7t &amp; Quy\u1ec1n ri\u00eang t\u01b0<\/strong> tr\u00ean Facebook c\u00e1 nh\u00e2n > <strong>\u1ee8ng d\u1ee5ng v\u00e0 trang web<\/strong> > T\u00ecm &#8220;Srtravel&#8221; v\u00e0 ch\u1ecdn <strong>G\u1ee1 b\u1ecf<\/strong>. Ch\u00fang t\u00f4i s\u1ebd x\u1eed l\u00fd v\u00e0 x\u00e1c nh\u1eadn vi\u1ec7c x\u00f3a d\u1eef li\u1ec7u trong v\u00f2ng 72 gi\u1edd l\u00e0m vi\u1ec7c.<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">9. Tr\u00e1ch nhi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cung c\u1ea5p th\u00f4ng tin ch\u00ednh x\u00e1c.<\/li>\n\n\n\n<li>Kh\u00f4ng s\u1eed d\u1ee5ng Chatbot \u0111\u1ec3 g\u1eedi c\u00e1c n\u1ed9i dung vi ph\u1ea1m ph\u00e1p lu\u1eadt, ng\u00f4n t\u1eeb th\u00f9 gh\u00e9t ho\u1eb7c ph\u00e1t t\u00e1n m\u00e3 \u0111\u1ed9c.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">10. Th\u00f4ng tin li\u00ean h\u1ec7<\/h2>\n\n\n\n<p><strong>C\u00d4NG TY C\u1ed4 PH\u1ea6N SRTRAVEL INTERNATIONAL<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u0110\u1ecba ch\u1ec9:<\/strong> S\u1ed1 24, Ng\u00f5 12, Ph\u1ed1 \u0110\u00e0o T\u1ea5n, Ph\u01b0\u1eddng C\u1ed1ng V\u1ecb, Qu\u1eadn Ba \u0110\u00ecnh, TP. H\u00e0 N\u1ed9i.<\/li>\n\n\n\n<li><strong>Email:<\/strong> info@srtravel.vn<\/li>\n\n\n\n<li><strong>\u0110i\u1ec7n tho\u1ea1i:<\/strong> 1900 8105<\/li>\n\n\n\n<li><strong>Website:<\/strong> <a href=\"https:\/\/srtravel.vn\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/srtravel.vn<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-right\"><strong>C\u1eadp nh\u1eadt l\u1ea7n cu\u1ed1i:<\/strong> 12\/05\/2026<\/p>\n\n\n\n\n","protected":false},"excerpt":{"rendered":"<p>C\u00d4NG TY C\u1ed4 PH\u1ea6N SRTRAVEL INTERNATIONAL Ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt n\u00e0y c\u1ee7a C\u00f4ng ty C\u1ed5 ph\u1ea7n Srtravel International (\u201cSrtravel\u201d, \u201cch\u00fang t\u00f4i\u201d) n\u00eau r\u00f5 c\u00e1ch th\u1ee9c ch\u00fang t\u00f4i thu th\u1eadp, s\u1eed d\u1ee5ng, l\u01b0u tr\u1eef v\u00e0 b\u1ea3o v\u1ec7 th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a kh\u00e1ch h\u00e0ng khi truy c\u1eadp website, s\u1eed d\u1ee5ng c\u00e1c \u1ee9ng d\u1ee5ng tr\u00ean n\u1ec1n t\u1ea3ng [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"rank_math_title":"","rank_math_description":"","rank_math_focus_keyword":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"jetpack-related-posts":[{"id":10363,"url":"https:\/\/srtravel.vn\/?page_id=10363","url_meta":{"origin":3,"position":0},"title":"\u0110i\u1ec1u kho\u1ea3n D\u1ecbch v\u1ee5","author":"Glass","date":"06\/14\/2025","format":false,"excerpt":"C\u00d4NG TY C\u1ed4 PH\u1ea6N SRTRAVEL INTERNATIONAL Ch\u00e0o m\u1eebng b\u1ea1n \u0111\u1ebfn v\u1edbi Srtravel. B\u1eb1ng vi\u1ec7c truy c\u1eadp website ho\u1eb7c s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng Chatbot t\u1ef1 \u0111\u1ed9ng c\u1ee7a ch\u00fang t\u00f4i tr\u00ean n\u1ec1n t\u1ea3ng Facebook, b\u1ea1n \u0111\u1ed3ng \u00fd tu\u00e2n th\u1ee7 v\u00e0 ch\u1ecbu s\u1ef1 r\u00e0ng bu\u1ed9c b\u1edfi c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n d\u01b0\u1edbi\u2026","rel":"","context":"B\u00e0i t\u01b0\u01a1ng t\u1ef1","block_context":{"text":"B\u00e0i t\u01b0\u01a1ng t\u1ef1","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":11705,"url":"https:\/\/srtravel.vn\/?page_id=11705","url_meta":{"origin":3,"position":1},"title":"Ch\u00ednh s\u00e1ch quy\u1ec1n ri\u00eang t\u01b0","author":"DuongDuy","date":"05\/12\/2026","format":false,"excerpt":"QUY\u1ec0N RI\u00caNG T\u01af C\u1ee6A NG\u01af\u1edcI D\u00d9NG (USER PRIVACY RIGHTS) T\u1ea1i Srtravel, ch\u00fang t\u00f4i t\u00f4n tr\u1ecdng quy\u1ec1n ki\u1ec3m so\u00e1t c\u1ee7a b\u1ea1n \u0111\u1ed1i v\u1edbi d\u1eef li\u1ec7u c\u00e1 nh\u00e2n. 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